FAQ's About Pizza Ovens
Frequently Asked Questions About Pizza Ovens
Product Information
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Q: How is a pizza oven different than a regular oven?
A: One of the biggest differences is heat. Most pizza ovens will reach much higher temperatures and maintain heat longer than a regular oven. This not only cooks your pizzas faster but is a more favorable environment for your pizza crust. Pizza ovens also offer a wider variety of options such as fuel type, size, portability, aesthetics and outdoor/indoor use depending on the oven you select.
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Q: What types of pizza ovens do you sell?
A: We offer a variety of pizza ovens, including wood-fired, gas-fired, electric, and hybrid models, as well as portable and built-in options for residential and commercial use.
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Q: What materials are your pizza ovens made of?
A: Our ovens are crafted using high-quality materials such as refractory bricks, stainless steel, and ceramic insulation to ensure durability and optimal heat retention.
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Q: Do you offer custom-sized pizza ovens?
A: Yes, we provide custom pizza oven solutions to fit your specific needs, whether for home or professional use.
Performance and Features
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Q: How long does it take for the oven to heat up?
A: Most of our ovens reach cooking temperature within 15-30 minutes, depending on the model and fuel type.
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Q: What is the maximum temperature the ovens can reach?
A: Our ovens can reach up to 900°F (482°C), perfect for authentic Neapolitan-style pizzas.
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Q: Can I cook more than just pizza in your ovens?
A: Absolutely! Our ovens are versatile and can be used to bake bread, roast vegetables, grill meats, and even prepare desserts.
Installation and Maintenance
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Q: Do you provide installation services?
A: No. Currently we do not offer professional installation services for built-in and large-scale pizza ovens. Portable models come with easy-to-follow instructions.
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Q: How do I maintain my pizza oven?
A: Maintenance is simple: clean the cooking surface regularly, remove ash after each use, and cover the oven when not in use to protect it from the elements.
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Q: Can I use the oven outdoors year-round?
A: Yes, our outdoor pizza ovens are designed to withstand various weather conditions. Using a protective cover will extend their lifespan.
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Q: I’ve heard about curing my oven. Do I need to do this?
A: If you are purchasing an oven with natural materials (i.e. firebrick, clay, refractory cement, etc) the answer is yes.
Ordering and Delivery
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Q: How do I place an order?
A: You can order online through our website or call our sales team for assistance.
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Q: How much will the sales tax be?
A: There is no sales tax if shipping outside of Wyoming!
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Q: How long will it take to receive my pizza oven?
A: Most of our ovens arrive within two weeks of your order date although times do sometimes vary depending on if an item is in stock.
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Q: Do you offer delivery?
A: Yes, we deliver within the continental USA. Delivery fees and times vary based on location. For some of our heavier/larger ovens a lift gate might be required which is an additional cost.
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Q: If I buy a large traditional style pizza oven, will it be installed upon delivery?
A: No. Unfortunately, most of our freight companies will only offer curbside delivery. The good news is that our traditional ovens are shipped with hooks installed so they can attach to an engine hoist or comparable device to be easily moved to the location needed.
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Q: Can I track my order?
A: Yes, once your order is processed, we’ll provide email you a tracking number to monitor its delivery time.
Support and Warranty
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Q: Do your ovens come with a warranty?
A: Yes, all our ovens come with a warranty ranging from 1 to 5 years, depending on the model.
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Q: What if I encounter an issue with my oven?
A: Our customer support team is here to help. Contact us via phone, email, or live chat for assistance with troubleshooting or repairs.
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Q: Do you offer a return or exchange policy?
A: Yes, we have a 30-day return policy for unused products in their original packaging. Custom orders may have specific terms.
Pizza Oven Paradise aims to offer a large variety of pizza ovens so that you can find your perfect fit! Check out our blog post What to Consider Before Buying a Pizza Oven to help narrow it down. We are also happy to chat with you to help you find the pizza oven that works best for you.
If you have any additional questions or would like for us to guide you in your oven selection, please give us a call at (207) 233-6348 or email us any time at sales@pizzaovenparadise.
